After we boarded flight 556 in monte go bay today we have been the initial persons in our segment of your cabin and we recognized a backpack tucked powering row eight without person any place that it belonged to . We pointed it out to a man with the AA uniform who gave the impression to be a passenger and he was fairly impolite saying it belongs to an AA employee and obviously I must haven't been on this sort of airplane in advance of. My partner And that i truly feel really awkward with such a reaction from one within your workforce!!
If this is the new American Airways I’ll go on file as declaring I much like the aged a single improved. You won’t go broke by losing my enterprise but you will have an extra seat available to market to Various other unsuspecting shopper.
I would like to comment on how horrible your flight and consumer service was right now. Flight 4425 was suppose to leave at five pm from DC and acquire to Atlanta. We didn’t just take off from DC until eventually 6:20 pm. We had been informed it absolutely was going to be a 10 minute hold off but we hardly ever boarded the airplane right up until way afterwards. Then the pilot claimed there was no hold off Irrespective of being delayed forty five minutes and after that had us sit within the runway for over 35 minutes. I fully grasp you don't have any Command more than the turbulence we expert but we arrived in ATL and so they didn’t Use a terminal for us to unboard.
After i acquired to your complimentary hotel that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights that were accessible on USAIR. She informed me there were no open seats on any from the early USAIR flights. I had been online and could see that there have been offered flights. I essentially booked a flight to confirm it to her.
On Dec. 5th my wife, Tamar and mates Keith and Janet Burd and I had been coming back from a seven day cruise on Superstar Cruise Strains. We ended up scheduled to return from Miami to Louisville, KY via Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we have been susceptible to missing our connecting flight out of Charlotte. The ticket agent certain us that we would have plenty of time for making the click for more link in Charlotte. Very well, the flight obtained afterwards and later as well as ticket agent then informed us that we would have to make any connecting flight changes in Charlotte. Following the aircraft eventually arrived and all passengers boarded, there was A further delay as a result of mechanical challenges. Then, the flight was cancelled and we were advised to return to your gate where by an agent would rebook us. Okay so…..a hundred and fifty travellers with one particular agent !
This is the worst flight experience I've at any time experienced in a protracted life of both company and holiday getaway air travel. AND It's not Above Nevertheless! Our return flight headed house–Flight AA81 leaving London Heathrow on Monday, 6/27–was quite a few hrs late. Ok. Then we have been diverted to Oklahoma Town to tackle fuel as a consequence of climate more than Dallas. Ok. We arrived Dallas 4 several hours late. Not so okay. There have been NO brokers at Customs as promised several occasions by crew and pilot over the London-Dallas flight. We found our method to the terminal and had been booked on AA 361 to Denver (our desired destination), which were rescheduled thrice by now. It was rescheduled again from an 11:thirty departure to midnight. We hustled around the aircraft, went towards the runway and have been advised from the pilot that the crew experienced to stop working.
Exceptionally disappointed re lack of acknowledgment of any discomfort I encountered. Seems like a straightforward courtesy.
I can't understand why I can not have the opportunity to pick a seat on flight #1848 from DFW to Bos confirmation LGGSNS
Obtaining just completed (three/18) a flight from Miami Airport to Philadelphia, we observed which the service during the Miami Airport with the American Airline persons was not according to productive or Specialist service. We were given incorrect Instructions to our Check out-in site, then again when we had to receive in line for your security Verify. We were being sent to the incorrect location for that operate.
We'd like a created verification from American Airlines to course of action our cruise insurance plan declare. Stating the circumstances of delays around the day we traveled to board our ship.
I also need to touch upon the superb service AA presents for the handicapped. I am eighty four decades old and now will need wheelchair guidance to acquire all around within the airports. I was impressed and delighted with the assistance I acquired, and likewise on the attitudes of the those who assisted me While using the wheelchair help, and likewise the drivers from the handicap carts in Charlotte airport. They had been all so helpful and very friendly likewise.
I just lately flew back again from Raleigh Durham to LA airport. It had been 5 hrs. Of misery for me To place up which has a crying twenty thirty day period old to the flight.
British Airways don’t make it possible for us to use the lounge facility in London.This definitely will take away the incredibly privileges we considered we experienced attained over time.
I thought there to get a policy for overweight persons. I used to be up in opposition to the window the whole excursion.I paid for my seat but since it turned out I actually didn’t have a person. Together with the Old Piedmont continue to flying considering American would do superior, unhappy throughout.